Netflix Can't Understand Why You Won't Pay More Money For Less Service

Two years ago a friend who worked at a Netflix DVD distribution center confirmed that my post office was not to blame. On a first name basis with all my local small town USPS personnel, who are also Netflix subscribers, they swore the discs I was mailing back to Netflix were indeed sent out and received at the NDC the following day. Yet email confirmations from Netflix claimed the discs were received a full day or more after they actually were. My NDC friend told me that it was, at that time, new policy that a random 20% or more of all incoming discs not be logged in for an additional 24 hours.

This gave Netflix much higher profits, as the number of discs being mailed out monthly would be decreased by the intentional delays. Additionally, Netflix changed its policy from a 6-day a week model to a 5-day a week model without announcing it, meaning no discs from that point on would be logged in/mailed out on Saturdays, further cutting down on the monthly number of DVDs members could receive. Any way you cut it, that’s called a price increase: less DVDs for the same amount of money. Like when Haagens Dazs reduced the size of its 16 oz. pint to 14 oz., which according to them, that wasn’t a price increase, and how dare we suggest such a thing. Just one more shameless way for billionaires to rake in even more cash. 

Recently, when Netflix’ stock tanked, arrogant CEO Reed Hastings cluelessly wondered how a $2 increase in its streaming fee could possibly be any obstacle at all to its paying customers, because, you know, it’s just two bucks. Why shouldn’t people keep paying more and more money for less and less service despite their wages being stagnant, a reality caused by, you guessed it, these same billionaires.